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Returns & Refunds

Our hassle-free return policy for your peace of mind

Return Policy

Your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

Most unopened, unused items in their original packaging can be returned within 30 days of delivery for a full refund.

Eligibility for Returns

  • Product must be in original condition and packaging
  • Prescription medications cannot be returned
  • Personal care items must be unopened
  • Medical devices must be unused with all components

Refund Process

Refunds are processed within 5-7 business days after we receive your return. The refund will be credited to your original payment method.

How to Initiate a Return

  1. Contact our customer service at returns@medicare.com
  2. We'll provide a return authorization and shipping label
  3. Package the item securely and attach the label
  4. Drop off at any authorized courier center